Unable to update vCSA 6.5 to 6.7 - quick fix - logo

I am quite busy with keeping my Homelab up to date and I faced strange issue with upgrading vCenter Server Appliance 6.5 to 6.7. The fix is rather easy but let’s identify the issues first.

The first error I noticed was in the vCenter Server Appliance 6.7 Installer.

Unable to update vCSA 6.5 to 6.7 - quick fix - 1

Here is the installer log.

I checked and I was able to login with my ssh password to vCenter Server Appliance. I wasn’t able to disable root password expiration or even to change the password.

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Solution

In order to fix the issue, I logged in to vCSA via SSH and changed the password.

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Once the password was changed the vCenter Server Appliance Installer was able to move to the next step.

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Wojciech Marusiak

Cloud Solution Architect at Microsoft
I am an innovative and experienced IT professional with over 13 years in the IT industry.

My experience and skills have been proven by leading vendor certifications like AWS, Alibaba Cloud, VMware, and Microsoft. I contribute to the IT community and I received VMware vExpert 2014 - 2019, vExpert Pro and VMware vExpert NSX 2017 Award.

My blog wojcieh.net - was voted #76 in Top vBlog 2018 contest!
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